A measure of how much, and how sustainably, a brand is purchased, comprising Loyalty, Pricing Leverage, and Performance.
The Loyalty measure includes Absolute Loyalty and Difference from Expected.
Why measure it?
Loyalty correlates with penetration, but it is also essential to brand health because it reflects consumers' willingness to return, buy again, or purchase larger quantities. This indicates satisfaction with product performance and a brand's ability to meet a broader range of consumer needs, thereby increasing its share of the consumer's repertoire.
Pricing Leverage is based on the distance from the average price per unit volume in the market. Actual price paid is tracked rather than theoretical willingness to pay or the manufacturer's recommended retail price, meaning that promotions and discounts are fully accounted for.
Why measure it?
A higher willingness to pay reflects the value consumers place on what a brand stands for, including its quality, identity, and promise, beyond the functional product itself.
Performance includes Brand Spend Variation, defined as the absolute change in spending, and Brand Share Variation, defined as the percentage-point movement in market share. We track changes in brand performance across the total market.
Why measure it?
Growth in brand spend and market share is a clear indication that the brand's product offering and proposition are valued by consumers and are being chosen over competing alternatives.